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Cage Match: Sephora vs Ulta

You're walking down the street with $100 in your pocket, ready to burn unless spent (common problem, really).  On your right is Sephora.  To your left, Ulta.

Which do you choose?

I'd pick Sephora every time.  There's something about the luxe factory that makes the experience feel like a treat.  If  it's bargain buys I'm after, I skip Ulta and just head straight to the cheapest source: the drugstore. 

The Chicago Tribune just ran a showdown pitting Sephora against Ulta.  Surprisingly, these two makeup mega-stores came out pretty equal.  So tell me: Where would you spend that $100?

ULTA

If Ulta were a magazine, it would be: InStyle, with its democratic, high-low, wide-ranging approach.

Can I get a price check: MaxFactor 2000 Calorie Mascara, $5.49; 5-ounce Frederic Fekkai Shea Butter Hair Mask, $22.50; Benefit Bathina shower cap, $16.

A virtual tour: On first floor are prestige fragrances (e.g. Chanel, Armani), prestige cosmetics (Stila, Lorac) and prestige skin-care products (Peter Thomas Roth, Kinerase). Mezzanine floor stocks mass-brand color cosmetics (L'Oreal, Neutrogena), grouped not by brand but by eyes, lips, blush, foundations and mascara. Hair and body products (Crabtree & Evelyn) are on next floor. Salon and spa on top floor. Testers available for 65 percent of products.

Excels in: Hair tools, stocking top hair dryers from T3 and Chi, which you can test on the hair dryer wall; Marilyn hair brushes and even box hair color. Clerks are eager to help.

Room for improvement: It's still building its stable of prestige color cosmetics. The prestige brand Benefit, including its brow-service bar, is a new addition alongside Smashbox, Stila and Bare Escentuals.

Wins on: Wallet-friendliness (bonus points for lots of coupons and promotions). Broader range of products (Fossil sunglasses, anyone?). 
 

SEPHORA

What it's got that Ulta has not: a broader range of prestige fragrances and prestige cosmetics such as recent additions Laura Mercier and Korres. Offers more product exclusives (Make Up For Ever HD Invisible Cover Foundation, $40) and cult favorites such as Shu Uemura eyelash curlers.

If Sephora were a magazine, it would be: Vogue, with its sharply edited content.

Can I get a price check: 5-ounce Frederic Fekkai Shea Butter Hair Mask, $22.50; Benefit Bathina shower cap, $16, same as at Ulta.

A virtual tour: Single-floor space is compact but not overcrowded. An abundance of DIY stations with mirrors, stock cotton swabs, hand sanitizer and more to encourage experimentation with tester cosmetics. "Best of Sephora" and "celebrity fave" seals mark certain products.

Excels in: Trend reporting. Beyond selling cosmetics, Sephora.com reviews products and offers how-to videos (faux lashes, smoky eyes). Clerks are friendly and informative.

Room for improvement: Department stores still have the corner on some color cosmetic lines such as Chanel, Bobbi Brown and M.A.C.

Wins on: Selection of prestige color cosmetics. National name recognition. And efficiency, because space is smaller.

 
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Alisha's picture

At the moment, I am NOT digging Ulta, even though they do have some products that Sephora doesn't. Why? Well, at Sephora, I haven't ever had the problem of anyone accusing me of shoplifting. Or, booting me out of the store and refusing to tell me why--but I know why. Either because they thought again that I was shoplifting and they didn't bother to check the security cameras, or they don't like me going in just to look around. It's a recession, people. I'm not going to be able to burn money everytime I go inside a store. Sephora understands this, and Ulta doesn't. We have been trying to get in contact with management and even their corporate managers and they are either not in or playing deaf.

I'm going to keep up my fight to be allowed back into Ulta, but at the moment, Sephora is winning hands down.

 
 
ultaisbetter's picture

ulta is better
they have more reasonable prices
i got this makeup kit thingy
with 65 pieces
and it was worth 195 bucks
and got it for 20 bucks!
with eyeshadows,blushes,lipglosses,concealers, and more!
:)
and their clearence section has very reasonable priced products

 
 
Bren's picture

dude, i choose ulta. mostly cause they have some bangin' deals (just got a 20% total purchase coupons that INCLUDES prestige cosmetics) and a points system (ive gotten free redken and lipgloss) and its nice to be able to buy high end haircare and my skincare in the same place...

 
 
jennymuller's picture

Hey! I learned some of my best beauty tricks from my two pro wrestling girlfriends. When last season's Project Runway had wrestling costumes as their challenge, I was all ready hitting TiVo!

 
 
lauracarsonmiller's picture

Loved this insightful article! And I am giddy that you used the term CAGE MATCH as I used to really get off on 'professional' (cue hilarious laughter) wrasslin'! Hard to believe, but true!

 
 

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